Frequently Asked Questions

How much will it cost and who pays your fees?

There are a variety of fee models available within the Australian property market ranging from the tenant ‘advisor’ being paid a direct leasing fee through to a direct payment by the lessee to the advisor.

All of these models have one thing in common.

THE LESSEE PAYS THE FEE – OFTEN WITHOUT TRUE TRANSPARENCY

In the event that the Lessor is seen to pay the fee, at best the Lessee will ‘pay’ the fee spread over the term of the lease included in increased rental levels over the term this inflating the real cost of the service.

Chapman Shanks seek to simplify the process by seeking the payment of its advisory fees direct from our clients to whom we are clearly providing the best professional advice with Chapman Shanks acting against the Lessor’s interest.

Under current market conditions some or all project fees may be offset by a contribution from the lessor as part of the incentive but responsibility for payment remains with our client.

Our fee structure ensures:

 Complete transparency

• The removal of any possible ‘advantage’ to the advisor in promoting a specific building or location.
• The choice of balance between rental and incentive remains with your management team.
• That the advisor’s fiduciary duty remains with you at all times and there is no risk of alignment with building owners

Chapman Shanks’ fee structures are matched to the stages of the project, designed to provide a realistic reward for our professional services/expertise.

Are you qualified?

All members of Chapman Shanks are Members of The Royal Institute of Chartered Surveyors, the preeminent professional body for excellence in commercial property.

As a totally independent organisation with no links to agents, owners, developers or investors Chapman Shanks has no conflicts of interest as such our clients are assured that all market options are considered equally with no bias. 

Chapman Shanks has a highly professional team that is dedicated, fully qualified and highly motivated to meet your selection criteria. Chapman Shanks offers unique skills to maximise your opportunities because of the following facts:

We are 100% independent in the market place

Fee transparency

• Project cost accountability
• Chapman Shanks to carry the risk of failed negotiations, fees are results driven.
• Chapman Shanks track record in identifying and securing high quality CBD premises in tight market conditions
• Depth and breadth of services

Ability to provide a single point of contact from appointment to conclusion of post completion review.

We ensure, through our holistic approach, that the best possible solution to your ongoing real estate needs will be developed and implemented leading to a result that will exceed expectations in all key areas.

Crucial to Chapman Shanks is to develop long term relationships with our clients rather than to focus upon one off transactions. The business prides itself on an ability to partner with clients to satisfy not only their short term requirements but to add value as a Real Estate partner in developing long term strategy.